Learn how KENZ Automotive collects, uses, and protects your personal information.
This Privacy Policy describes how KENZ Automotive and its affiliates (collectively "KENZ Automotive, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website.
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
Some of the sensitive personal data may be collected with your consent, such as your bank account or credit/debit card or other payment instrument information, or biometric information. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
We may also track your behavior, preferences, and other information that you choose to provide on our Platform, which is compiled and analyzed on an aggregated basis. We will also collect your information related to your transactions on the Platform and such third-party business partner platforms.
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis, and surveys; and as otherwise described to you at the time of collection of information.
We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment opted by you. These disclosures may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services.
To protect your personal data from unauthorized access or disclosure, loss or misuse, we adopt reasonable security practices and procedures. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, users accept the security implications of data transmission over the internet.
You have an option to delete your account by visiting your profile and settings on our Platform. This action would result in you losing all information related to your account. We may retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse.
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information on the Platform in accordance with this Privacy Policy.
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.